Frequently Asked Questions

Product Questions

What is a Cremation Pendant?

How do I transfer the ashes into a Cremation Pendant?

Will the contents of my Cremation Jewellery be secure?

Ordering and Delivery Questions

What are your delivery methods?

How long will my order take to arrive?

Can you send my order to a different address?

Payment Questions

What methods of payment are accepted?

Is my payment secure?

I still don't feel comfortable paying online. What can I do?

Returns Questions

What if my item is faulty?

What if I change my mind when I have received my order?

How can I return an item?