Cookies Policy

Cookies and

On, we are using cookies in order to provide you with specific online services directly related to our remit. You need to accept the terms and conditions the first time you visit the site from your computer in order to access services that require cookies, but information on the specific types of cookies we operate are provided below.

Why do we use cookies? Cookies allow the local temporary storage of details regarding your specific information and preferences when visiting our site, whether it is buying products, logging into your account, or requesting support. There are also cookies that collect information on your site usage in order that we can continually improve our online content provision. We do not however use data on individual visitors web visits, only summary statistics.

The duration of a cookie is set by a website creator but cookies can be deleted locally after web browsing sessions.

A list of our cookie types:

1. Session ID

Purpose: Every time you visit our website a session will be created. This allows you to add your products to cart and for the cart to "follow you" as you navigate around our website. Without this cookie you would be unable to purchase any products.

Cookie Name: OCSESSID

Duration of Cookie: This cookie disappears when you close your browser (Note: Some browsers can restore this cookie if the tabs are not closed before the page is).

2. Language

Purpose: This cookie is set to aid, as the name suggest, identifying your language. It can be used to change the language of our website for foreign speaking people.

Cookie Name: language

Duration of Cookie: Up to 30 days.

3. Currency

Purpose: This cookie is used to set the currency of our store. It will always be set to GBP as this is our sole currency.

Cookie Name: currency

Duration of Cookie: Up to 30 days.

4. Live Support

Purpose: This cookie is used to support our customers who need to request assistance. It will remember things such as the pages you have visited, the time you have been on the website, language, browser details and your IP address. Should you request support it will also remember your name and email address.

Cookie Names: lz_userid, lz_last_visit, lz_visits

Duration of Cookie: Up to 6 months.

5. Google Analytics

Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile internal reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Find out more about privacy at Google:

Cookie Names: _utma, _utmb, _utmc, _utmt, _utmz

Duration of Cookie: Up to 2 years