What is a Cremation Pendant?
This is usually in the form of a charm that can be worn on a chain around the neck or on a bracelet. Its cavity can hold a small amount of your loved ones ashes (around a quarter of a teaspoon, maybe a little more/less depending on the size), they can also hold hair, fur or soil from a sacred place. This is a very discreet way of keeping your loved one close to you at all times and provide many with inner peace or consolation.
How do I transfer the ashes into a Cremation Pendant?
Your jewellery will come with a filling kit which compromise of a filling tool, tooth pick and sealant. You will receive full instructions on how to fill your pendant. Filling your jewellery is simple however you may find it emotionally difficult to do so your-self. Most funeral directors will be happy to do this for you free of charge or for a small cost.
Will the contents of my Cremation Jewellery be secure?
Yes. As long as you follow our filling instructions and seal your pendant the contents will be very secure, However although the pendant will be waterproof we do not recommend wearing your Cremation Jewellery whilst bathing or where it can be completely immersed in water as this may weaken the sealant over time.
What are your delivery methods?
We offer free postage on items sent to the UK mainland, please contact us for a quote for other areas.
How long will my order take to arrive?
This depend on what you have ordered. Please check the description of the item for a delivery time scale. For most of our items please allow up to 10 business days for delivery.
Can you send my order to a different address?
Yes. We can post your order to anywhere you wish. This can include to the crematorium or to the funeral directors, please complete the delivery details accordingly.
What if my item is faulty?
We quality check every item before it leaves us. However on the rare occasion you come across a fault with your order we will offer you a no questions asked refund or exchange.
What if I change my mind when I have received my order?
If you change your mind that is no problem, simply return your order in a un-used condition, its original packaging within 7 days of receipt. Please contact us via our contact form for our return address. We DO NOT accept returns on items which you have had personally engraved.
What methods of payment are accepted?
We accept most credit or debit cards for payment over our website and we also offer paypal as an option for you to use.
